Free Wisconsin Student Loan Helpline
Student loan confusion and uncertainty has hit an all-time high with new repayment plans and policies.
We have partnered with Ascendium Education Solutions® to bring the Student Loan Helpline to Wisconsinites.
The helpline utilizes Ascendium’s Repayment Support Team expertise to serve as a one-stop-shop for reliable student loan information.
The helpline is staffed by trained, professional student loan specialists. You’ll talk to a live person who can help you:
Understand the status of federal loan balances and repayment options.
Feel confident in moving forward now that repayment has resumed. – Deferment options (e.g., going back to school, unemployed/underemployed, etc.). – Repayment options (e.g., income-driven repayment, consolidation, etc.).
Learn more about Public Service Loan Forgiveness and how to qualify
Know how to choose between different Income Based and Income Driven Repayment plans
Determine where to obtain more personalized information from studentaid.gov, or their school, servicer or lender.
The helpline does not:
• Ask borrowers for personally identifiable information (e.g., Social Security Number, date of birth, etc.).
• Access specific loan information.
Share information about the Helpline with these downloadable flyers:
Some of the borrowers we’ve helped:
“Dan received an email from his student loan servicer that his loans were in their grace period, and he didn’t understand why.”
“Brittany had been calling her loan servicer because she couldn’t afford her monthly student loan payment. But the servicer’s line kept ringing and nobody answered.”
“Amanda is a teacher who has been trying to figure out how to qualify for Public Service Loan Forgiveness. Her loan servicer put her in forbearance because she was in the SAVE plan and Amanda didn’t know the best way to move forward on earning her PSLF.”
“Allison’s student loan had been delinquent and she was very worried she wouldn’t be able to return to school when she was ready.”
“David told me that he had been avoiding his loans entirely. He said he didn’t know what he was going to do because his job offer, in his field of study, dissolved when COVID-19 struck. He was able to find a temporary job but he’s not making enough to make loan payments.””