Free Wisconsin Student Loan Help Hotline


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Student loan confusion and uncertainty has hit an all-time high with new repayment plans and policies.

We have partnered with Ascendium Education Solutions® to bring the Student Loan Help Hotline to Wisconsinites.

The hotline utilizes Ascendium’s Repayment Support Team expertise to serve as a one-stop-shop for reliable student loan information.

The hotline helps student loan borrowers:

  • Understand the status of federal loan balances and repayment options.

  • Feel confident in moving forward now that repayment has resumed. – Deferment options (e.g., going back to school, unemployed/underemployed, etc.). – Repayment options (e.g., income-driven repayment, consolidation, etc.).

  • Learn more about Public Service Loan Forgiveness and how to qualify

  • Know how to choose between different Income Based and Income Driven Repayment plans

  • Determine where to obtain more personalized information from studentaid.gov, or their school, servicer or lender.

The hotline does not:

• Ask borrowers for personally identifiable information (e.g., Social Security Number, date of birth, etc.).

• Access specific loan information.

 

You can download this flyer to share or display.

Some of the callers we’ve helped:

“Dan received an email from his student loan servicer that his loans were in their grace period, and he didn’t understand why.”

“Brittany had been calling her loan servicer because she couldn’t afford her monthly student loan payment. But the servicer’s line kept ringing and nobody answered.”

“Ben shared what a hard time he’s having finding a job due to the pandemic. He’s very grateful about the benefit of the CARES Act, but was afraid he may need help beyond 9/30/2020.”

“Allison’s student loan had been delinquent and she was very worried she wouldn’t be able to return to school when she was ready.”

“David told me that he had been avoiding his loans entirely. He said he didn’t know what he was going to do because his job offer, in his field of study, dissolved when COVID-19 struck. He was able to find a temporary job but he’s not making enough to make loan payments.””